Privacy Policy
Last updated: May 2026
1. Introduction
QueerLine ("we," "our," or "us") operates the website queerline.com. We are committed to protecting the privacy of everyone who visits or uses this platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using QueerLine, you agree to the collection and use of information as described in this policy.
2. Information We Collect
Account Information
When you register, we collect your username, email address, and a securely hashed password. You may optionally provide a display name, pronouns, city, and state. We do not collect or store your Social Security number, government ID, or payment card numbers directly.
Usage Data
We may collect standard server log data such as your IP address, browser type, pages visited, and timestamps. This data helps us maintain security, prevent abuse, and improve the platform.
Content You Post
Forum posts, reviews, event submissions, and business listings you create are stored on our servers and may be visible to other users as intended by those features.
Payment Information
Business listing payments are processed by Stripe. We do not store your full card details. Stripe's privacy policy governs data collected during payment processing.
Communications
If you contact us via the contact form or email, we retain your message to respond and improve our services.
3. How We Use Your Information
- To provide, operate, and maintain the QueerLine platform
- To authenticate your account and keep it secure
- To send transactional emails (account verification, password reset, receipt confirmations)
- To moderate content and enforce our Terms of Service
- To improve the platform based on usage patterns
- To respond to your inquiries and support requests
We do not sell your personal information to third parties. We do not use your data for targeted advertising.
4. Cookies and Local Storage
QueerLine uses a session cookie to keep you logged in. We do not use third-party tracking cookies or advertising cookies. We may use browser local storage for non-personal UI preferences (such as filter state on search pages).
5. Third-Party Services
We integrate the following third-party services:
- Stripe: Payment processing for business listings. Their privacy policy applies to payment data.
- Google Maps: Used to display resource and business locations. Google's privacy policy applies when maps are loaded.
- hCaptcha: Used on public forms to prevent spam. hCaptcha's privacy policy applies.
- Google Fonts / CDN assets: Font and icon files loaded from CDN. Standard CDN logging may apply.
6. Data Retention
Account data is retained as long as your account is active. If you request account deletion, we will delete your personal information within 30 days, except where retention is required by law or necessary to resolve outstanding issues. Content you posted may be anonymized rather than deleted to preserve forum continuity.
7. Security
We use industry-standard security practices including bcrypt password hashing, HTTPS enforcement, CSRF protection on all forms, and prepared SQL statements to prevent injection attacks. No system is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
QueerLine is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
9. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at our contact page. We will respond within 30 days. You may also update most of your profile information directly from your account settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of QueerLine after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us.